Delivery
Delivery Service
MedSource Pharmacy provides prescription delivery service from our Vernon Ave location. We know that sometimes you just can’t make it into the stores to pick up your medications, which is why we are here to help and make getting the prescriptions that you need as easy as possible. Please contact us and let us know if you need us to deliver your medications to your doorstep.
Where do we deliver?
MedSource Pharmacy regularly delivers within the Kinston city limits, including some communities in the greater Kinston area. If you are outside of the Kinston city limits or the Pharmacy's established delivery zone, we offer convenient and affordable shipping options that typically arrive to you on the following business day. Pharmacy deliveries that require shipping are processed by The UPS Store Kinston, which is located inside MedSource Pharmacy's Vernon Avenue location. To fully ensure patient privacy, MedSource only shares your full name, delivery address and phone number with our delivery drivers and shipping partners. To further protect your privacy, no other personal information or prescription information will be provided or displayed on your tamper-evident package.
When do we deliver?
MedSource generally delivers prescription orders that are available and placed before 4:00 PM, though cut-off times sometimes vary. We ask that you request deliveries as early in the day as possible. The cut-off time for shipping is also 4:00 PM.
What can be delivered?
MedSource will deliver your prescription medications, over-the-counter products, and home medical supplies upon request. In order to utilize the Pharmacy's delivery service, you must include prescription medications as part of your order, or place a minimum order of $10 or more for non-prescription pharmacy products.
If you have any additional questions about our delivery service please contact us.
Delivery Guidelines
A nominal delivery fee applies to all orders placed for delivery and may be subject to change. Delivery fees are not a tip paid to your driver. Some delivery restrictions apply; please see Pharmacy for full details. Delivery services are not always available for certain insurance and prescription benefit plans. Due to Medicare guidelines, the pharmacy is unable to deliver diabetic testing supplies that are billed to Medicare. If you are a Medicare beneficiary, Medicare plan sponsors stipulate that Diabetic Testing Supplies and Durable Medical Equipment products that are billed to Medicare must be picked up at the pharmacy. Not all delivery options are available to every address. Coupons and in-store promotions may not be used in conjunction with delivery orders. Advanced payment by credit, debit, health savings account (HSA) or flexible spending account (FSA) card required. In most cases, HSA/FSA cards may not be used for delivery fees. Checks or cash can be paid to the courier for pharmacy products and delivery services, but the customer must notify the Pharmacy of those payment arrangements before placing a delivery order. Payments made by check must be communicated to, and approved by Pharmacy staff prior to delivery. Other program restrictions may apply.